Policy center
Privacy Policy
Version 2.0
AlQANAAS PRO Privacy Policy
Effective date: 18 July 2026
1. Data we collect
We collect only what is needed to operate the service, including name, email, country, language, notification preferences, and subscription information. When AI chat is used, submitted messages and images are processed only to fulfill the request.
2. Chart images and conversations
Chart images submitted for analysis are not stored as a permanent image library in the database. They are used during the analysis session and removed under the service processing lifecycle. Limited operational metadata may be retained for abuse prevention and troubleshooting without retaining the image itself.
3. How data is used
Data is used to manage accounts, provide gold analysis, signals and news, deliver selected notifications, secure the service, and improve performance.
4. Data sharing
We do not sell personal data. Hosting, database, notification, and AI providers may process only the information required to perform their specific service.
5. Security and retention
We apply reasonable safeguards and restricted access. Data is retained only as long as necessary to provide the service and meet applicable obligations, then deleted or de-identified.
6. Your choices
You can update your information and preferences or request account deletion from inside the app. Information required by law or fraud-prevention controls may be retained where necessary.
7. Contact
For privacy questions, use in-app live support or official WhatsApp support: +201019188910.
Website analytics estimates country only without storing IP addresses, and anonymous events expire after 90 days. Country data is derived from GeoLite2 by MaxMind.